FL-Orlando

301 North Fern Creek Avenue, D, Orlando, FL 32803

NMLS: 1968881

(407) 500-6000

info@loanfactory.com

Office hours:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: By Appointment

State Licenses:

Nga "Lena" Le avatar

Nga "Lena" Le

Loan Officer | Branch Manger | Sr. Loan Consultant
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Kimanh
Kimanh
2025-07-01
Great experience. Quick loan. Thanks loan factory
Tracy Nguyen
Tracy Nguyen
2025-06-30
Excellent Experience service. As a first-time homebuyer, I’m truly grateful to have worked with Ms. Aimy, Ms. Vy and Mr. Leon at Loan Factory. They were incredibly professional, responsive, and supportive throughout the entire process. Not only did they handle my loan application quickly, but they also took the time to explain every step and helped me find the most cost-effective options. I was able to secure a great interest rate, and they always made sure I understood how to save money wherever possible. I never felt pressured, and I appreciated how transparent and client-focused they were. I’m extremely satisfied with my experience and would definitely recommend Loan Factory to anyone looking to buy a home!
Crystal Huynh
Crystal Huynh
2025-06-25
The application process was fast and straightforward. I completed most steps online, and their team was quick to respond whenever I had a question. My loan officer was professional, knowledgeable, and patient, walking me through every step without any pressure. Highly recommend!
Aileen Dao
Aileen Dao
2025-06-25
Loan officer, Teena Nguyen and loan processor Eddie Truong at Loan Factory have been helping me doing many mortgage loans for the past few years. They are professional, helpful, organized and very responsive. I always reach out to Loan Factory for all my mortgage loan needs
Sharon Wagener
Sharon Wagener
2025-06-25
Really appreciate the quick turn around time for processing, approving and closing our loan. It was certainly a pleasure to meet you in person Dustin, at the closing. Thank you for being there and giving us the extra support we needed. Kristen, Sharon and Ken
Nicole Hoff
Nicole Hoff
2025-06-25
Josh and Serena were great to work with. Josh was quick to respond to every message I sent and when it needed more explanation, he would call to make sure I understood what was going on. I would be happy to work with them again in the future!