CA-Westminster

Good service

Van from Loan Factory was great to work with. She is very organized, detailed orientated, and prompt. She is very knowledgeable and was there patiently explaining everything every step of the way. Van made our buying process as smooth and stress free as possible. She always has your best interest in mind and protects you as her client. You need Van in your corner if you ever need a loan! She works fast and efficiently! Steve was very detailed and constantly follows up with all paperwork. I would highly recommend both Van and Steve!

Don, Ethan and Jason were excellent to work with. Don was very knowledgeable and guided me through each step with clear explanations and confidence, making the process much easier to navigate. Ethan was highly organized and responsive, always on top of communication and making sure everything stayed on track. Jason helped and answered all questions that I had. Together, they made the entire loan process smooth and stress-free. Highly recommend Loan Factory.

I applied for a home equity loan through Loan Factory, they started the process very smooth and NO stress, (You know this process is very stressful) He followed up every day to make sure all documents are ready and signed. they worked hard, every day and on-time to make sure we are on the track. Finally, one day I woke up and I saw that full amount is in my account. super happy and excited to get another loan with them. Thank you professional team( special thanks for Hossein)

This is my 4th time working with Loan Factory (1 refinance and 3 home purchases), and every single time has been an excellent experience. They consistently offer great rates and their customer service is second to none. I work with my personal loan representative, Don Diep, and he and his team are simply outstanding. Don makes the process smooth, stress-free, and always goes above and beyond to ensure everything is handled perfectly. I don’t even have enough words to fully express the exceptional experience I’ve had each time. Loan Factory has truly earned my trust and loyalty—I wouldn’t go anywhere else!

We couldn’t make the closing on time without Dean! He is very helpful and responsive👍 I’m glad to work with him on our closing✨