TX-Houston

Thank you so much for helping! Will return. Thanks Natalie, Kyle, Leo!

Son and Alex have been working in efficient and professional manner. I truly appreciate their efforts and the professionalism they bring to their work.

Good thank you for your help Nat and Leo

I recently refinanced with this Loan Factory office, and I could not be happier with the experience. From start to finish, the process was smooth, transparent, and handled with the utmost professionalism. A special thank you to Lucy and Ann, who worked directly with me throughout the refinance. They were always responsive, patient, and proactive in keeping me updated at every stage. Their clear explanations made the process easy to understand, and their dedication gave me great confidence that everything was being handled properly. Because of their excellent service, what could have been a stressful experience turned into a seamless and even pleasant one. I truly appreciate their hard work and commitment, and I would highly recommend Lucy, Ann, and the entire Thuan Nguyen team at Loan Factory to anyone considering home buying or refinancing.

We love how Rachel handled our loan with care and she was willing to put extra effort into explaining every details to us. Thank you!

Jake and Rachel at Loan Factory were fantastic! They were patient, great communicators, and helped me understand every step of my home purchase and loan process. They moved everything along quickly and made everything feel easy and stress-free -- highly recommend working with them at Loan Factory!